Channel 4 response to my complaint about "AGE 8 AND WANTING A SEX CHANGE"

Following the Channel 4 Programme last week I wrote a complaint about the misuse of pronouns along the lines of my blog post below. I have today received a response which has actually made me more angry than the original programme. I have responded to them and both their letter and my response are published below (together with their email address if you would like to also respond to them)

Thank you for contacting us regarding the programme AGE 8 AND WANTING A SEX CHANGE. The Commissioning Editor responsible for the programme has provided the following response for those viewers who wrote in connection with the programme and, in particular, the narrator's use of personal pronouns:

" Thank you to everyone that has contacted Channel 4 to share their views on AGE 8 AND WANTING A SEX CHANGE. The film has aroused a great deal of comment, almost all of it favourable, but I am sincerely sorry to hear that some members of the transgender community were upset by our use of biologically-accurate pronouns in the narration of the programme.

It's important to remember that the majority of our audience will have had little or no understanding of transgender issues. The decision to use the pronouns we did was based on our responsibility to make the programme comprehensible to a mainstream audience.

As many viewers have pointed out, the parents featured in our programme always referred to their child by their "preferred" gender. We were happy that this made it absolutely clear that each family had accepted and were extremely supportive of their child's decision.

I hope you'll agree that AGE 8 AND WANTING SEX CHANGE was a story worth telling, and a story worth telling to as many people as possible, even at the risk of causing some dissatisfaction amongst those who understand the subject well already."

We hope the above explains the reasoning behind this decision and would like to assure you that your complaint has been logged and seen by those responsible for the programme.

Thank you again for taking the time to contact us. We appreciate all feedback from our viewers; complimentary or otherwise.

Regards,

Jessicka Burton

Channel 4 Viewer Enquiries

Kind regards,

Jane Morgan

Channel 4 Viewer Enquiries

ViewerEnquiries@Channel4.co.uk

As the email was signed off by both Jane and Jessicka I am not sure who wrote it - so I have to make a point used an inappropriate, but technically correct, salutation. My Response is as follows - and for once I have not taken time to reflect on it - I want my anger to be conveyed.

Dear "Sir"

I am sorry but this response is utter "bullshit." The pronouns were socially inaccurate, insulting and demeaning, especially given the comments about pronouns in the programme by the parents.

I read the responses on your web site - which incidentally did not include mine - and from my quick calculation about 80% of the responses were negative about the pronouns. Bearing in mind mine was not positive and was not published I suspect that there was an overwhelming negative response on this issue.

The fact that the overwhelming majority of the audience had little or no understanding of the subject means that it was all the more important for you to take the socially responsible position of informing them of the "correct" use of pronouns. Your response simply confirms that your producers either did not bother to research the issue effectively, or that they made a conscious decision stir up transphobic feelings.

If you check with the guidelines issues by the Equality and Human Rights Commission you will discover that persistent use of incorrect pronouns, ie pronouns that fail to reflect a persons acquired, or, as you put it, preferred gender, is considered to be Harassment. In a workplace this is sufficient grounds for a discrimination case to be successfully brought against a perpetrator.

Yes, AGE 8 AND WANTING A SEX CHANGE was a story worth telling - but you failed to tell it. I have been interviewed on radio a number of times since this programme and I have noticed that on every occasion I am being asked questions about whether a child is old enough to make decisions about their gender. This did not happen before your programme and other transphobic media stories over the past month and I can only surmise that the change of attitude is because of the way your programme misrepresented the facts.

Can I suggest that next time you plan to cover this topic instead of seeking advice from "Sun Readers" and other homophobes and transphobes, you seek advice from gender professionals, of whom there are many, and get your facts straight. The difficulties these children, and later in life adults like myself, face are because producers like you continue to promote outdated homophobic and transphobic attitudes.

I wonder if the next time you read of a young gender variant person taking their own life you will be prepared to bear some of the responsibility for that, because your programme has contributed to the hurtful and discriminatory way in which other children treated then at school by the model of behaviour set by your programme.

Regards

Ms Rikki Arundel MSc (Gender Research)

Director

GenderShift

Edited 27th October 2009 12.30 pm

And here is their response to that:

Dear Rikki,

Thank you for contacting Channel 4 Viewer Enquiries regarding BODYSHOCK: Age

8 and Wanting a Sex Change.

We are sorry to read you are disappointed with our previous response. You can be assured all your complaint has been logged and forwarded for the information of those responsible for our programming.

Thank you again for taking the time to contact us. We appreciate all feedback from our viewers; complimentary or otherwise.

Regards,

Lorna Dane

Channel 4 Viewer Enquiries

Well - thats three people who have been involved. I have called the Equality and Human Rights Commission - and they are sending me some template letters - I will blog later with details of what I have done next and how you may be able to get involved as well.